Four Points Flex by Sheraton London Euston

Staff were excellent

It was clean & the location was pretty good for Euston station. The breakfast was pretty good too.

The room was TINY.

The location is very convenient as it is close to Euston and Kings Cross. The staff were very helpful and reception is manned 24hrs. The hotel itself was clean and the public areas were spacious, with a small outside area as well as a handy coffee bar and small bar. The room itself while small but was adequate.

I thought that the breakfast was a bit limited. I also think that the bathroom was very small with virtually no space to put toiletries, also there was limited hanging space.

The hotel is well located which made getting around very convenient. Our room was also very clean, which we really appreciated.

Unfortunately, we did experience a few small inconveniences during our six-night stay. We had to exchange the TV remote control not once, but twice. We also had to ask for a towel after one was forgotten. The shower gel dispenser was empty throughout our entire stay, and the hand soap was removed without explanation and never replaced. After a while, it felt like we were going to reception every evening to ask for something, so we eventually gave up. It’s a shame.