Hotel Forza Osaka Namba

The location is 10/10 your in the main center amongst the hustle and bustle but cant hear any noise from the room, will always recommend this hotel

The pillows where not great! So soft needed 2-3 to actually have padding

The staff and especially Tee were extremely friendly and even saw if our room was available for earlier check in

Nothing

Great location

None

Location was great. Breakfast had multiple options. The staff at the front desk were accomodating. My only BIG complaint was the smell.

Our first room had a terrible body odor which was unbearable. I requested to have our room changed which the front desk very nicely switched us without an issue. The second room had the same problem. At that point, I didn't request to change rooms given that many of them had probably the same problem. I couldn't wait for our stay to end due to the smell. The hotel needs to do a better job of changing/washing the actual pillows (not the pillowcases only) since that was probably the issue, though not sure if the carpet or seats against the windows were also stinking. The room should be better aerated to improve this problem. My husband and 8 year old son also smelled the terrible odor in the rooms so it wasn't only me. I wouldn't stay there again for this problem.