Hotel Alps

Location, staff, size of the room

Dated, but very comfortable still

Location was superb, this place is right in the heart of the action but is also so quiet, The reception staff at check-in was a breath of fresh air, she was so friendly and funny, she spoke good english too!, our room on the 11th floor could not have been better, although a little dated it was huge with 180 degree penthouse city views, huge comfortable bed, massage chair, huge bathroom with spa bath. Thank you for for the free umbrellas at checkout, we passed them to 2 young girls at the station who were also caught in the downpour.

Breakfast - drinks and toaster layout and unlabelled food options.

Great room big for Japan

Nothing

The location and the size of the rooms was the only positive

The hotel is in need of a major revamp. The rooms had paint and wallpaper peeling off the walls and window ledges. The beds were extremely hard and the futon mattress had rips in it. the door in the bathroom had mould around the edges We had breakfast included but ate out as it was terrible.