Manuka Hillwood Hotel

Nice location.

Nothing

L’accueil et la disponibilité du personnel.

I really liked the location, the beautiful views, and the antique-style setup. The view rooms, especially in the attic, offered a stunning sunrise with mist-covered mountains, creating a peaceful and scenic atmosphere. The attic setup felt like a cozy camping experience, and the rooms were spacious and comfortable—even the kids had a great time. I liked the friendly and helpful staff—they were always responsive to our requests and did their best to assist us promptly, which made our stay even more comfortable.

The 8-bed attic room setup could be improved in terms of bathroom accessibility. Currently, there are two toilets, one shower, and one sink, but access to both toilets is only possible by passing through the shower area. This means if someone is using the shower, no one else can access the toilets or the sink, which causes delays—especially in the morning or at night when multiple guests are trying to get ready. A better arrangement would be to separate the shower and sink from the toilet area, allowing one person to use the shower, another to use a toilet, and a third to use the sink for brushing teeth or shaving. This small redesign would greatly improve convenience and reduce waiting time for guests.

Friendly staff, beautiful building.

Dirty room, very poor sound proofing, loud partying every night ruined our stay.