Beşiktaş Serenity Hotel

room and breakfast were fine, ok

good hotel, service is a bit low, invoice problems, payments wrong, amounts wrong, bad communication. can be improved

I had a wonderful stay at this hotel. The location was excellent, making it easy to explore the area and reach the main attractions by public transport or taxi. The staff was incredibly helpful, friendly, and always willing to assist with any request. As a pleasant surprise, I received a complimentary room upgrade, which made my stay even more comfortable. The room was clean and comfortable, and housekeeping did an excellent job every day. Overall, it was a great experience, and I would definitely recommend this hotel to others. I would also be happy to stay here again on a future visit. ⭐⭐⭐⭐⭐

Nothing to complain about. Everything met or exceeded my expectations.

The staff was allays very kind and very nice!! They upgraded my booking for free to a very nice room in the Hotel :) when I travel back to Istanbul I will definitely have this hotel in mind and book again

Very well located, near vibrant area with restaurants and bars but that's about all that counts in its favour. Even if the hotel is safe, it does not feel very hospitable.

Totally over-priced for what you get. Room was stuffy and dark on account of the fact that it had no windows. Bedsheets were cleary well worn, mattress was uncomfortable and, while not having windows blocks sound from the busy nightlife outside, the poor soundproofing allowed a lot of noise from staff and other guests to seep through. Shower temperature was impossible to regulate, breakfast was very limited and not worth the price.