Holiday Inn - Tbilisi by IHG

Didn't have breakfast, sauna was good, staff was excellent

pool wasn't heated

Staff very helpful

Premium feeling

A/C was making noises when turned off. I complained to reception to get it fixed and they were wonderful - offered engineer to fix it right away. My wife told me that she turned it on and the noises were gone plus I didn’t want to go through anyone fixing stuff at 2-3am. After a while A/C started making noises again but couldn’t be bothered to have all the fixing done at 4am.

Nothing that extra-ordinary

Hotel is very old and room was dusty and smelly. It was cold and AC heating wasn’t working properly and making lots of noise which doesn’t let you sleep. Hotel has weird “rules”. We bought burgers from nearby Mcdonalds and they said that we can’t eat anything bought from outside in the lobby. We asked them to show us place where we can eat and they said only inside your room, which doesn’t make a sense at all. We paid for this hotel but not allowed to drink even a single coffee if it’s bought from outside. They have “rules” but not meanings behind it. In general, we weren’t expecting such behaviour and such old rooms from a well-known chain hotel. Very disappointed