Kristal Inn Hotel

I found it the most cleanest hotel in baku in such affordable prices

I like everything people were nice place was good

Breakfast

Window in the bedroom was faulty Wc in the bathroom was not fixed properly

All Good

The breakfast was not up to the mark. It can be improved.

The location was quiet and calm, not far away from the center of activity. The rooms were clean and the fixtures looked brand new.

This is a hotel that is learning many customer service lessons. I am surprised at how highly this hotel is rated on Booking. 1) They had no breakfast till 9:30 am and when it was opened up they didn't have bread! 2) Room cleaning required multiple reminders. 3) My request for help to book a cab didn't go down well with the receptionist. 4) Constant smoking in the lobby area with zero sensitivity to kids being around who were forced to passively smoke.