Cratus Stone Palace

The staff were all exceptional. Everyone went above and beyond. The hotel was clean and perfect!

N/A

Comfortable bed, location in the center.

No desk in room.

Our king suite room was excellent and we loved our stay in the hotel. Location: The hotel is located in an excellent location, close to the Göreme town centre. Every attraction is walkable from there. Parking: Although the hotel doesn't have a private parking, the public parking at the entrance of the hotel was very large and useful for us, since we were there with a rental car. There were no problems getting a parking spot there, be it in the day or late night. Hotel and the room: Our lovely king suite was large and was sparkly clean. There was also a partial view to the flying balloons from the room window. The room had all listed amenities. The breakfast was nice, although there could be more varieties included for vegetarian options. The staff were excellent and always helpful. They helped us with their recommendations, useful tips and more. Thanks to all of them. Overall, our stay was very nice and we would love to come back here.

High points for the location and general architecture of the hotel. Beds were comfortable and proprty accommodated our request of baby crib as well. General behavioe of staff was positive and welcoming.

Worst part was Air Conditioning system in room. The AC was non-responsive and despite being turned on we could not see a single digit change in climate drop. Unfortunately my kids and family had to spend all night sweating and lack of sleep. lighting in the room was insufficient, i believe they should add more lighting and allow guests to lower them if required. Breakfast was really sub par as a single option served you in person as a platter, considering the amount being charged they should be providing a better and vast option for guests. Overall, I would say location and room size were good but rest made the stay very unpleasant.