Echt een geweldige locatie! Het appartement zelf is ruimtelijk en comfortabel! Goede bedden, warme douche en voldoende ruimte om je spullen even op te bergen! Aanrader!

Het enige minpunt is dat het niet donker te maken is. Echt heel vervelend en ik hoop dat ze er iets aan willen doen!

Emplacement idéal car à 10 minutes à pied en moyenne de la plupart des sites à visiter Résidence calme même si les alentours sont très animés

Débit et température compliqués à régler dans la douche Calcaire important au niveau des mousseurs des tuyauteries Machine à café mal nettoyée Manque de dosettes de café (4 dosettes à notre arrivée alors que nous étions 2 pour 4 jours) et une véritable aventure pour en racheter !

We really liked the location of the apartment. Close to everything, but Firenze is not that big. Room was very spacious, and also high enough (I am above 2meters tall). We never care about cooking during holidays so cant say much about those facilities, same for the tv that never goes on during holidays. It was also easy reachable from airport with tram, although tram doesnt stop around the corner, its maybe 20min walk from train station stop. Apartment has enough windows to make it bright, each window has a curtain, but you cannot make it completely dark. We did not minded. Sound isolation is quite good. It doesn't get completely silent but we were not bothered by outside sounds. Quite often we had the windows open and enjoyed street artists singing. House was clean, except for some little dust on top of big cabinet (when enter on right side) and on the fake plant decorations. For the rest its clear that the apartment is being taken care of very well. Contact with house owner went in general very smooth. We received clear instructions to enter apartment very fast after booking. That this code did not worked was pity, see "disappointment part" of review.

The only thing that could have been better in our case was that when we arrived around 9pm the electronic door lock did not worked. We called the number provided in the instructions (after office hours you will be redirected to a manager in duty/standby). We then entered an automatic menu, first part was in Italian AND English, but the second round was Italian only. I did not understood and then call was ended. I tried a few times. As a last option I tried calling the same number using whatsapp, I did not got into that automatic menu, nothing happened and then I hang up. I dont know if it was because of calling using whatsapp, but I got called back immediately by the owner and then received instructions to get a key from a safe in one of the mailboxes on ground floor within a few minutes. This worked fine. The start wasn't smooth, but in overall we had a great time. Perhaps the owner can provide those instructions to get the key from postbox already after booking? Although I can imagine that he doesn't want to share that lock code too often if not needed.

The way the apartment was setup with the bedroom upstairs. The pictures on Booking really resemble the actual place. Also it's located in the center of Florence so all the museums are just a couple of minutes walking distance.

The couch in the living room is terrible. We also got 2 towels each for a four day visit. We would have liked a fresh towel for every day. Also in the kitchen there were no towels to wipe you hands etc.