House was what we expected, but the pool heat did not work the first day, event though we paid for it, will it be reimbursed??

House was beautiful and spacious for my party and communication was great. Will definitely book again

The house was clean, we had some issues with the refrigerator near garage door. The house was nice, but, shows a lot of wear and tear. Overall it was adequate for a weekend stay. Lastly there was some confusion on parking and parking passes.

It was our first time staying in the Solaris-Community. The property is nice. The staff are friendly. Plan ahead for parking more than 5 vehicles. The community does not allow addtn’l cars and threatened towing twice; once while checking in/unloading and again departing/loading up. Addtn’l parking was recommended at Rainbow Trailer Park about a mile away but even they were clueless when we showed up with extra cars. 2nd day the A/C on main floor went out. A box fan and opened windows/doors for 18 guests was not on our bingo card. A tech could not fix until next day. (Circuit blew, per tech). It was a Goldilocks/3 bears situation with the mattress-comfort. All beds were equally uncomfortable. We tried to make the best of it but we ended up leaving the property a day early.