Amazing pool, friendly staff, great location to so many areas. Having a washer and dryer in unit was a life saver, especially when traveling with kids. The kitchen was well stocked with amenities. I did notice the oven was not working, but it didn’t affect us. They leave clean water jugs for you to drink which is a great touch. Beach proximity is nice but when we were here, the beach was full of seaweed and only a little area.

Everything was absolutely wonderful! The location couldn't have been more perfect. We just wish we could have stayed a bit longer ! Amazing rental property!

Very nice place with a great pool and awesome location. We stayed with 2 little kids. Views are great. Everything is so close. Small areas for improvement -main shower does not have anything to put a soap or shampoo so we have to put it on a floor-second bedroom bed makes too much noise. Time to change the bed Thank you

We have stayed at El Faro many times before. The property is very clean, beach front / prime location. However, this unit was not our favorite. Upon our arrival to the unit there was a horrible sulfuric smell in the entire unit. It was coming from the drains / water heater. We message our property manager but he said he would send someone out the next day. The smell was so horrible my husband started running all the faucets (approx 20mins) before the smell went away. This unit also has a few items not working. The fan in the living, the safe the TVs in the master bedroom and living room and door plate was hanging which made it tricky to lock the door and the AC unit in the living wasn’t working properly. We contacted the property manager he sent someone out to assist us... but the only items fixed were the safe, and the TV in the living room. The furniture overall was very uncomfortable especially the bed in the master bedroom. My husband and I found it very difficult to fall asleep and stay asleep. Lastly, Having been to Playa Del Carmen many times we would say, their is no longer a beach (not very sandy) has a lot of erosion and the beach in front of El Faro is very rocky. You have to walk a bit to find a sanding entry into the ocean. Due to the erosion the beach is now very short and very crowed, it doesn’t have that exclusiveness that it use to have.