Secluded Studio with Balcony & Pool at Cozumel

We stayed in 2 different rooms. The first room located in the older part of the hotel wasnt insulated very well and our neighbors kept us up all night running and screaming in the hallway. That's not really the hotels fault, but i wish the rooms had better sound proofing. The second room in the new tower was really nice and we didn't have any issues We ended up never eating dinner on the property because the lines were too long. The check in process was unbearable. We waited in one line for an hour and our room wasn't ready and then we had to wait in another line for an hour just to pick up our room key.