Stamford Plaza Melbourne

First time staying here in ten years. It is exactly the same. Overall it was a decent price for that location with breakfast included and nothing really negative, but also nothing that stood out to mention. A fresh coat of paint would help the rooms look not so dated and worn. (Carpet looks so icky). Booked a room with two double beds for four people. We only had one pillow each which we didn't think about until it was time for bed and didn't want to wait around for them to bring us any more. Shame they was none in the cupboard like many other hotels. Beds were pretty comfortable though. The one time we forgot a brush/comb they didn't have one in the bathroom, which I think is a first from all the hotels we've stayed at. Pool and gym are basic and very small, there were quite a few people in them. Buffet breakfast is small but offers a variety. The location was perfect for what we needed and there are plenty of parking options close by. Our main concern is that they were short staffed, which from some conversations from staff is pretty standard. We spent 30mins waiting for check-in (arrived at 2:30pm). Check-out felt a little cold. Staff at the counted asked what room, if we had anything from the bar, then said. Ok you're fine to go. Maybe we're just use to staying in places that have higher standard of customers service. Just would have appreciated a, thanks for staying with us, have a great day.

Great location.

Central location, close to tram network and shops. Convenient and helpful staff

We love this hotel, from the decor and the style to the location and the facilities, it’s now a favourite of ours.