Fred Hotel Hauptbahnhof

We had a long day, we were tired and after navigating Zurich streets & traffic finding a parking space - frustrating to say the least, we arrived and attempted the self checkin (I had registered earlier that day) but was having trouble opening my account etc.. The receptionist, wish I could remember her name, starts with 'M', was an absolute lifesaver. She calmly took care of us, got us a physical key, directed us to the parking ramp, and basically reset us from our downward spiral. Other than that, the hotel was perfect for our stay. Thanks.

Our stay at this hotel was amazing. It was very clean and comfortable, and the breakfast was not worth that much honestly, Most importantly, the front desk staff were wonderful , Haida was very knowledgeable about the area and extremely helpful.The location was very convenient and accessible to everything, especially the to the downtown and. Subway main one , but when you get of the subway, because the street is under the construction you are getting lots for first time. Vet nice to ancc to the coffee 24 hours a day. Oh I have to tell I was in one bedroom with 3 beds in new building just off the main road! When our flight was canceled and Rome was already booked for next day , staff was nice and booked other room but in different building ( which is older ) I am thankful for that Which saved us to not move out from that street to somewhere else but that old building our room was extremely small and uncomfortable,( it was just ok for one night) . Highly recommend staying on new building .

The room is very basic but clean and modern. The hotel is on a busy street but the windows are well insulated and it was very quiet at night. The breakfast was very good; lots of fresh ingredients and delicious breads. The only thing that would have made the room better would have been softer beds and more than one pillow. Each bed only had a thin, flat pillow which was not enough for us. Great location, though and quiet, efficient A/C. Would stay again.

Has AC which i believe is not a norm i europe… check in is easy as its online and no physical key so its a new experience… when i messaged them on whatsapp for some questions when i was already in my room, they responded within seconds! Not sure if it is AI but i appreciate the quick response