Residence Inn Marriott New York Downtown Manhattan/WTC Area

Everything

My family of 5 had an amazing stay here. We booked a suite, which had a kitchen- loved it. The suite was clean for the most part. Since we were a party of 5, we used the pull out sofa. Once we open it, it wasn’t clean under it. However, housekeeping came in and did a great job in vacuuming and picking up the trash under it. Also, we asked for extra padding and comforter for the sofa bed since one can feel the cross bars when you lay on it. Again, service was quick to address it and fixed the problem. Front desk, can’t say enough. They were professional, pleasant, and informative. Would most definitely stay here again. P.S. We used the free laundry services. Can you believe that. We took home clean clothes! Breakfast was good and held us up until lunch. I particularly liked the oatmeal and their coffee machine! Take your spill proof coffee container. This way no need to buy coffee when out and about. It’s that good.

We had a wonderful stay! The hotel was very clean and conveniently located in the heart of the Financial District, making it easy to get around and enjoy the city. The breakfast was very good. But above all, the staff was the best part of our experience. Everyone was incredibly friendly, attentive, welcoming, and always willing to help. Their kindness truly made our stay even more enjoyable. We had a great experience and would definitely stay here again.

Great staff and property. Pretty quiet area with lots of places to see and eat at.