Tru by Hilton Lancaster East

The staff was very helpful friendly and accommodating. The downside for me was there was not a designated floor or part of the hotel for dogs. I woke up to a barking dog at 7::30 AM and the dog continued to bark for 3 hours. The staff was apologetic but it was upsetting considering we had wanted to sleep in. There was a big stain on the sheets on 1 of the beds but the staff addressed it

location, staff, breakfast, and parking were very good

everyone was nice

Highly recommended. Located in convenient place. Hotel lobby is cozy. A group of 4, traveled for leisure over a weekend. Staffs were friendly. Room we reserved (accessiblevtype, 2 queen beds) was spacious. It's We very minor and probably could request if we called the lobby but we hoped we had an extra chair. Also the concern was the amount of shower water spillage to fhe bathroom floor. We definitely recommend wearing non-slippery sandals or flip flops to not get your socks wet. Breakfast was good - hot oatmeal, pancake station, bagles/toast station, sausages, eggs. On top of that, steamy hot, tasty coffee all day long!!! We will be back to this hotel!