Holiday Inn Express & Suites Fayetteville by IHG

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The property and rooms were very clean and well kept. Loved the pillows because they were labeled "soft" and "firm" on the respective pillowcases. We had a suite, which was extremely spacious and had 2 tvs. The bathroom was super clean and the walk-in shower was very spacious as well.

LOVE HOW CLEAN AND NEAT IT WAS AND THE STAFFS WERE FRIENDLY AND NICE I DIDN'T DISLIKE NOTHING THE STAY WAS VERY NICE

I had stayed at that hotel for years, and the conditions were always exceptional, but this last visit was a disaster. There was a constant smell of cannabis in the hallways, the elevator, and the lobby, and the service from the young woman who checked us in was terrible; she kept us waiting for two hours without giving us our room, and we only got it once her replacement arrived. I think they need to return to the high standard of service they used to have—which was wonderful—and not allow the smell of cannabis in the hotel.