Casa Ganesh Beachfront Tulum Hotel

Excellent people servicing

Nothing

We were more than impressed with the location and price at Casa Ganesh. It is close to restaurants, shops, entertainment venues and more.

Mmmm, can't say there was anything we didn't like other than not staying longer.

Everything is truly excellent! The location, the beach, the staff, the service, the apartments, you name it, everything is spot on!

There was really nothing that disappointed us. The staff is fantastic, and the beach is cleaned neatly every morning. You are right in the middle of the busiest part of the street, but we didn’t experience any inconvenience from it, that’s something you choose. It might be less suitable for people who want to go to bed early… but again, that’s not why you come to Tulum!

The look of the hotel was beautiful. Visually, it’s a little gem, like a secret garden tucked away in a place where you’d almost miss it. You come in the gates and it’s a surprisingly beautiful oasis. I couldn’t say anything bad about the room or the housekeeping staff either— the bed was comfortable and the room was lovely—just as pretty as pictured. It was kept very clean and we appreciated the water cooler and mini fridge. Beach access was fantastic - you’re steps from the beach, and close to the center of town if that’s what you want. But be careful what you wish for. That convenience comes with other things.

The only complaint I had about the property was unfortunately bad enough to eclipse all of its good qualities: the loud techno-pop that you can hear being played at deafening volumes at all hours of the night and day. This is something that doesn’t come through in pictures and that completely cancels out the peaceful vibe they created (and that we were looking for when we booked our vacation). To be clear, the music is NOT coming from Casa Ganesh itself— it’s from the club next door (La Rosa Negra, I believe) but if you walk around this area you’ll find that pretty much every place around here has a DJ near the beach blasting the same stuff. Not much actual music, just lots of thumping base, so loud that you can’t hear the ocean. It starts in the morning and continues through the day into the night. The beautiful breakfast they provide for you at the club is wonderful—but even over there they start playing the techno shortly after breakfast is over. We booked for 5 nights, but after the second night at Casa Ganesh we booked a room elsewhere (much further down the beach next to La Zebra where it’s quieter), and slept there instead, even though it meant paying in two places. It was either that or fly home early. Earplugs/headphones weren’t the answer, because you’d have to wear them 24/7, not just while you slept, and I didn’t come on vacation to wear noise cancelling headphones the entire time and not be able to spend time with my husband. I feel sorry for the proprietors because it’s really not their fault, and if you’re into a party atmosphere and don’t mind loud music—or if you plan to be on excursions outside of town all day (because remember, the thumping bass is in the morning and afternoon too, not just at night) then this place might be just fine for you.