Hotel Indigo London K West Shepherd's Bush by IHG

Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!

Brand new hotel and is really lovely. Just some points to add. The kitchen is a show cooking so you see everything. At breakfast the female chef had long hair and whilst cooking she was constantly touching it to move it out of her eyes and then continuing to cook, not good. Should have in a bun, in a hat or in a net. The ironing board is a tiny desktop one, where should it be placed to iron? No safe in the room. Ground floor and London made me very nervous leaving valuables in our room.

Our stay at Hotel Indigo K West was superb from start to finish. Every member of staff was a credit to the hotel—friendly, welcoming, and attentive, with excellent attention to detail throughout our stay. What really stood out was the personal service. The staff made us feel genuinely welcome from the moment we arrived, and they even remembered our onward travel plans when checking out. These thoughtful touches made us feel valued and added a level of hospitality that is becoming increasingly rare. The rooms were stylish, spotlessly clean, and thoughtfully designed, with great attention to detail throughout. We were particularly impressed by the accessibility features, which were well considered and integrated seamlessly into the room design without compromising on comfort or style. We had lunch at the Flock restaurant within the hotel, which was also excellent. The wood-fired pizzas were of a very high quality and the bar/restaurant area had a wonderful atmosphere, with great music that created a calm, relaxing, and welcoming environment. Overall, the combination of exceptional service, comfortable and well-designed accommodation, excellent food, and a relaxed atmosphere made for a fantastic stay. We would not hesitate to return and would highly recommend Hotel Indigo K West to anyone visiting London.

Incredible experience staying in this hotel. Staff where very helpful and rooms where very clean