The Prince Hakone Lake Ashinoko

The property is a little run down but clean. The staff was rude when we were trying to check in. My husband and kids were behind me checking in and were told they couldn’t be there and shooed them away and then when my family moved down the hallway to wait me for me they came and asked them to move again. But no recommendation of where we would wait.

Excellent property - beautiful setting.

The location is beautiful and peaceful. The outside onsen is very nice. The food was good. Staff were great.

Excellent stay at The Prince. The hotel has little extra touches that make this a luxurious stay. The onsen is lovely with a great range of toiletries and The Lakeside Grill serves a delicious buffet dinner. Due to the location we opted against the Hakone loop with tons of tourists instead we did the boat cruise and ropeway from right next to the hotel. We also did the forest walk to the shrine (take water with you). A quiet area but perfect for a break after the craziness of Tokyo. Wished we were there for longer.