Cancun Bay All Inclusive Hotel

Room was clean, staff very friendly and helpful. Enjoyed our stay and we hope to come again in the future.

All the staff were amazingly friendly and attentive. The pools were lovely, as was the small beach on the property, and daily themed activities and music meant there was always something interesting to do and eat. The resort is small compared to some others along the hotel zone, so if you prefer a cozy atmosphere this is the place for you! Downtown Cancún and attractions along the Hotel Zone / Zona Hoteleria are equally accessible by local bus from the hotel as well.

Please read. Before my trip. I read a lot of reviews about this hotel. I decided to go here. Its is a good place to stay. Food was my low rate number. its is basic and it seems repeatedly. but hear me well, its is not bad. There is basically no amenities. However, personal is excellent: Oscar, Jose, Miguel, Marta David, just to mention some, but all of them are really friendly. Every time I asked for help, they were there. One note: They say the company treats them well, and this is a very import for me. The Beach? one of the best in the area. I walked a long the beach and found out others don have it that clean as Cancun Bay does. Also, I would like to advise those who book the "Share ride" Its good, but let me tell you something that would save you money and time. Book an Uber. its is cheaper and faster. It's less than $20.

It is an old property. No room service. Bar doesn’t open until 11. Food was good. Very limited beach front property.