Hotel Quinta da Penha de França

A fantastic location, excellent pool, wonderful breakfast buffet. We loved it there. It's about 15 minutes walk to the town centre and whale watching boats etc. Perfect. My only criticisms - which do not reduce the star rating - 1) that the pillows were a bit flat and lumpy and could do with being replaced. And 2) the names of the two sister hotels: Hotel Quinta de Penha da Franca and Hotel Penha de Franca Mar lead to repeated confusion with taxi drivers and excursion pickups etc - maybe the management could consider making the names more distinct from each other!

We had two rooms booked, one room AC wasn't working. Hotel was fill so they couldn't move us to another room as well. When we mentioned the issue during check out; no apology or the counter guy didn't take it that serious.

Hotel might look a little dated, but still very tasteful and impeccably clean. All staff is extremely kind and helpful. Location is wonderful too!

Very nice hotel, attractive grounds. Traditional style decor.good choice of food at breakfast. Lovely staff, I would definitely stay again if I returned to Funchal.