Hyatt Centric Gran Via Madrid

Great location great breakfast great staff we will be back

The location excellent. The hotel lobby staff were excellent & kind! Loved my room too, old charm with great amenities. And wonderful view. Loved it. The staff at roof top terrace except for the girl with short hair who receives the guest at the entrance (she was very lovely) I sat there for a while and no one asked what I needed. I paid a lot to be there…as a guest. So Not a great feeling. The next day I went.. still wasn’t attended to quick enough. people who came after me where seen before me but they eventually came & attended to me and were decent. I hope they do better with people who don’t look like them in the future.

Great location in the heart of Gran Via. Was convenient to walk to everything. Has a great rooftop bar we had drinks. Had a great view of the city from our room. Rooms very nice and staff very helpful. Highly recommend!

The hotel was absolutely amazing. The gentleman at the reception was incredibly kind, welcoming, and helpful. He explained everything to us very clearly and always had a smile on his face. In my opinion, this is the best hotel in Barcelona. I highly recommend staying here. Barcelona is worth visiting even just to experience this wonderful hotel! A huge thank you to all the hotel staff for their kindness, hospitality, and excellent service. We truly enjoyed our stay and would definitely come back!