Eastern Al Montazah Hotel

We were welcomed with a complimentary fruit basket sent to our room in the first day - healthy snack after a day of travel. Location: very convenient, everything is within a few minutes ride. Staff: very friendly, responsive, helpful, patient, kind, with a broad smile on their faces whenever they meet you. Food: breakfast included in my booking, and the quality of food exceeded my expectations. We had picky eater children with us and they still found something to eat and enjoy. cleanliness: the place is spotless. Room service was less than expected but as soon as I flagged that, they took care of it and made sure the room is well serviced and everthing is stocked..etc. I appreciated that they took the feedback well and are eager to do better wherever possible. Cleaning staff are so kind and good. Blackout curtains to ensure you sleep in well. I would absolutely recommned this place. I will definitly be going back.

Swimming pools were not heated. Water did not seem very clean. A little more attention to the pools and the place would even be much greater than expected and visiotrs would appreciate it especially during the months of October-April when the sea water is still a bit cold. Wifi couldn't connect well at some parts of the hotel.

Everything

Location

Very good property

Rooms were spacious

The location is very bad