Mercure Tokyu Stay Osaka Namba

Great location

N/A

Excellent location, design, comfort, and cleanliness. Liked the option of choosing limited housekeeping or full housekeeping. Super close to Dotonbori. Room was large, which was perfect. We loved the complimentary drinks in our fridge as well.

The bathroom soaps offered were not my favorite and the room was a little too dark by the mirror. Also, there was periodically noise, like banging around, from other rooms all day. Not sure if cleaning staff or other patrons but it was bothersome.

Location

Not enough places to hang items. Needs more hooks on walls and rails to hang things like towels. Water pressure in sink, which is not in the bathroom, a bit annoyingly, was weirdly low. Also, bathroom floor drain a bit stinky.

The reception area was beautiful and photo worthy! The elevators and decor throughout were artistic.

Our room didn’t have functioning AC. They “upgraded” our room to one that ended up not having AC on when we entered and was very hot as it was mid-July. We figured the AC just needed to be turned on and did so. It seemed as if it was working for a bit but just after falling asleep, we woke up sweating and realized it was definitely not working. Having already unpacked and it being like 1 am, it was extremely inconvenient to have to wake up, repack, try to get another room, and unpack, especially since we were leaving in the morning. The hallway was much cooler than our room even. If you notice any issues with the AC here, recommend requesting a new room immediately.