Elephant Hills Resort

Staff was great, check in was very fast. The restaurant menus had many choices. The property was very large with flowers snd many trees high on s hill. So close to the Victoria Falls, you could hear them and see the mist, Free shuttles to Victoria Falls Park and town

Fantastic friendly staff, great pools, complex is a bit old and tired but lovely grounds and amenities, and still a lovely hotel. Room servicing was good, turndown service was a bit hit and miss, laundry service was efficient, restaurant was quite good, shuttle was awesome and the drivers were exceptionally accomodating and helpful, golf was great, course is a little rough but the caddies were great. The only thing that irked us was that when we paid cash for a drink at the pool bar, or golf course fees, change was not forthcoming. I don’t mind handing it back as a tip but it shouldn’t be assumed. We had no such issue inside the hotel at the bar.

Beautiful hotel with wonderful attentive staff and services. While the rooms are beautiful, the bathrooms need a complete update.

The staff are friendly, although their helpfulness can be questionable at times. It feels like “yes” is the default response, even when follow-through is lacking. The hotel itself is clearly showing signs of age, the rooms and facilities are tired, and renovations are definitely needed. While Victoria Falls is known for its eco-tourism, the hotel doesn't offer much in terms of nighttime entertainment or activities. Overall, the experience was just okay — nothing particularly memorable, but not terrible either.