Great view, clean and well stocked

All good

We have stayed at Portofino multiple times, but this was the first time booking through a property management company. We needed assistance for a couple of things during our stay & called the after-hours number. On both occasions our issue could not be resolved & we were told someone would call us back the next day. We never received those phone calls. We would have liked better communication, but not a deal breaker. Overall, these issues did not keep us from enjoying another stay.

The resort was beautiful! The room was nice had a great view. Downfall was could not use the jacuzzi bathtub, we turned it on and black tarry stuff came out of water. The toilet made a whistle sound when you didnt use the water not sure why! Could not buy anything with cash either. The bed sheets had hair on them in the guest room like they were not washed. Other than these issues the place was beautiful no problems checking in and out the room was big and updated.