Old Palace Guest House

The lady that runs the place was extremely friendly and helpful. It was last minute stay for me after a beach day, so I didnt have much on me. So when ive asked for a specific phone charger she went beyond my expectations and she found it for me even she didnt have it at the facility at the time. Always with a smile which I value in customer sevice

All was great. The shower was a bit too small to my liking and the room was hot, but I still enjoyed my stay

Clean and comfy beds

Corridor smells a bit. They would charge £10 per bag if you want to leave them after check out

Very close to concert venue staff lovely and friendly, very welcoming

The staff were absolutely lovely. Very polite and helpful, recommending places for breakfast. The (tiny!) bathroom was clean and the bed was comfortable.

The stairs are narrow, so getting your case up two floors isn't easy. The room itself looked pleasant, with a partial sea view, but everything was old and tired. The small metal table and 'comfy', faux leather chairs by the window were a nice touch but took up space, as did the two extra single beds. On the plus side, the spare beds are great for a family, but the room felt over stuffed. The decor was very tired and even unfinished in places, especially around the bathroom door. And the main door is a nasty brown that could do with a coat of paint to brighten it up. The bathroom - shower, toilet and sink - was tiny but worked, just. But there's nowhere to put your toiletries other than a dodgy-looking glass shelf. Typically for this kind of old property, there is absolutely no sound-proofing. I heard a couple arguing and her crying when I first went to bed, then was woken at 2 am by a group of men clomping up the stairs and into the room above mine, chatting. I could almost make out what they were saying! Finally, the TV only has a few channels that actually work, and BBC1 didn't even exist on the list. And the wi-fi didn't work. There are QR codes to scan for 'instant' connection, but none of them worked; I had to use my data to access the news.