Lovely chalet style cabin. Great deck to hang out on. We saw bears, one actually came up on the deck but just looked around and wandered off. We watched from inside and loved it. Quick drive to downtown Gatlinburg. We had a wonderful stay. Thank you so much!

We enjoyed our stay, thanks!

A beautiful and private area. There was a family of bears that roamed by everyday.I’ve been going to Gatinburg for decades and this is the first experience viewing nature in this manner. Amazing!

Multiple doors (bedrooms and bathrooms) had faulty locks. Specifically, one bedroom lock was installed on the exterior side of the door, making it impossible to secure from the inside.We experienced persistent issues with the toilets. Specifically, one flush ran continually; we chose not to attempt any DIY repairs to avoid further damage, which left the facility unreliable.There is an active leak in the basement near the TV involving an oily substance; this requires immediate inspection.The hot tub failed to heat despite being left on for over an hour. The kids were very upset as they were looking forward to using it all evening.Basic essentials like hand soap were not provided.The pool/community center access card was missing upon arrival, requiring us to contact the property owner.