There was a problem with the HVAC system in this house; the air conditioning system was not working properly and the house was too warm during our stay. We texted the "help" number, and they were very quick to send out a technician. Parts need to be ordered, and the solution was to add 1 air conditioning unit on the bottom floor of a 3 story house. We were told to just keep the bedroom door open. We said that really wasn't a solution, and were told that the owner already spent 300 for the air conditioning unit and the tech didn't think he'd do anything else. We never heard from anyone else the rest of our stay. I contacted Bliss Vacations when we got home but never heard anything from them.

We were able to go straight to the home without a check in process. The house was clean and in good shape. There was an issue with the HVAC system but Brittany communicated that clearly and offered some alternatives to make the stay more comfortable.

We did not get room we reserved. Thermostat was out. We had already started moving in. They tried to contact us at 4:36. We started moving in about 4:20. Was busing unloading and didn’t get message until we called to find out why temp wasn’t going down. Was told we need to move We felt like new place was okay but not as nice as one we booked. Other than that it was fine.

The host was very welcoming and quick to reply to any questions I had. Definitely will be