Fashion Boutique Hotel

All the staff were really nice, really welcoming. Facilities were really comfortable and felt really safe.

Not much options for breakfast, felt like I was repeating the foods on a lot of the days. But that’s more to do with the restaurant.

Location .......

Clean, modern, and well taken care of. Has everything you need in one place - pool, restaurant, bar, spa in an excellent location. Soukaina, Ahmed and Oumaima were a great help.

The hotel’s location was good and the Servers were friendly. Breakfast was okey, you can only choose between 3 breakfast options.

The overall cleanliness of the hotel was extremely disappointing; the room was barely cleaned, the floor was sticky, surfaces had visible marks, the corners were visibly dirty, and even simple things like the shampoons were not rolled up and the tea and espresso were never replenished. Although the room appeared stylish at first glance, the quality of the furnishings was poor—for example, the toilet paper holder was broken and the paper constantly slipped off. We were especially upset to find our cosmetics placed on the bathroom floor one day, which resulted in the lid of my husband’s skincare product breaking; when we reported this to reception, we received no apology, only that a photo was taken. At checkout, the receptionist apologized for the incident but still asked us to leave a 10/10 rating and told us not to mention anything negative. Even worse, days after returning home, a receptionist contacted me directly on my private phone number via WhatsApp without my consent—to request a perfect review, which is a clear violation of data protection rules as all communication must take place exclusively through Booking. I was extremely uncomfortable being contacted on a private channel. It’s clear the hotel tries to pressure guests into overly positive reviews. Despite the good location and friendly staff, we would not return. Although the farewell gift of local products was a kind gesture, these issues, especially the lack of hygiene and the mishandling of personal data, left us very uncomfortable.