Khalidia Palace Hotel Dubai

Amazing hotel , safe , clean, professional

So lovely people are amazing good customer service everything is neat and clean

Great place to stay. Close to the airport, and lots of shops, restaurants and markets nearby. Clean and well run. Good breakfast.

We’ve only given the hotel a 3 1/2-star rating because its advertising deceived us. Your advertisement stated the hotel had been open for only 3 years, but in reality, it was an old hotel with only a few updates. The furniture and doors didn't match; there were stains on the lobby carpet; and the first room we were assigned didn't have hot water. It took two attempts of complaining to be moved to another room. Our thanks go out to the front desk manager who finally got things moving. Our best part of the stay was the warm, friendly staff at the front desk and the morning breakfast staff. The breakfast staff, and their supervisor in particular, were the best. Very inviting smiles and their willingness to get us whatever we requested. It was a joy to chat with them and find out about their backgrounds and what it took for them to arrive in Dubai for work. Thank you very much for your service; it was greatly appreciated (you deserve a 5-star rating). And, we wish you the best in whatever you do. We also hope the situation improves so that everything returns to normal.