This room was clean and comfortable, and the neighborhood was very nice - no issues walking around downtown, walking the dog etc. Very dog friendly building and neighborhood, wonderful places to eat and shop nearby. The only issue was checking in - 3 hours before checking in we were told the property “could not accommodate us” due to our dog being 45 lb, even though that was communicated a month ago when we made the reservations. We had driven 8 hours to Louisville, and thought we would have no place to stay. It was cleared up, I think it was an AI bot that made the error, but caused a panic. Overall after checking we were very happy with the property.

Unit was clean with minimal furnishings. Great shower and a plus to have the washer/dryer. Excellent location to park, lock the door and walk to shops, distilleries and restaurants. The building was very secured for entry process and parking. Neighborhood was quiet and so were the neighbors.

Staff was great.

The room was clean and the apartment complex the room is in was nice, had a lot of cool amenities! The verification and check-in process through the third party who rents out the room was rough. I had to re-send information several times and the check-in process once we got to the unit took longer than expected. The customer service rep was nice and easy to work with but it was frustrating getting access to the room. Once we had access the room was it was in a great location and worked well for our stay!