Had some questions about the place prior to booking. Sent a message to the host but never heard back. Unless I just missed it, I could not find a number to call to get the questions answered. After I booked and made my first payment, the confirmation email I got came with a phone number to contact the rental agency. So, that was a little annoying but I did get my questions answered. Check in was easy. As for the cabin itself, it was what we were hoping for. Clean and comfortable. Bed was comfy, though it did sag a little in the middle, simply because the middle supports along the bed frame appeared to have slipped. Hot tub worked great! Skip on the upstairs jacuzzi. You’ll run out of enough hot water before you get it filled to the right level. The jets on the thing are crazy loud too. Again, hot tub was great and plenty big enough for the two of us to stretch out in. Now for things you’ll need to bring with you if you plan to cook. Sharp knife (only butter knives stocked). Can opener. Paper towels. Bag of ice. Coffee maker is older filter style, not k cup style. Also, bring extra pool towels. Lastly, the check out instructions tell you to put your trash in the dumpster, but there’s not one on site. We’d certainly rent it again if we go back to Helen, but next time we’ll know the extra items to bring.

easy check in process, cabin was extremely clean and hot tub and jetted tub worked perfectly. just wish they were some kitchen knives available. but we’re definitely wanting to coming again. 10/10.

Such a cute and cozy little cabin! Loved the location, so close to Helen and shopping.

Good