MIMARU SUITES Kyoto Shijo

Everyone was super nice and helpful! Great location and the rooms were clean and perfect size for families

Our family of four loved having a two bedroom and two bathroom suite. With a washing machine/dryer in our room also! The hotel was quiet and the staff were helpful. The early evening happy hours with draft beer and sakes were a nice touch to come back to after a heavy day of sightseeing. Would definitely recommend!

Our stay was absolutely wonderful, and this property exceeded our expectations in every way. The layout was perfect for our group, with two separate bedrooms that provided plenty of privacy and two bathrooms that made getting ready and coming and going incredibly convenient. The beds were exceptionally comfortable, and the living room offered a warm, inviting space where we could relax, visit, and enjoy each other’s company. What truly set this property apart, however, was the outstanding level of hospitality. During our stay, we experienced a minor issue with the key card lock when the batteries in the door lock unexpectedly died. It took a couple of attempts to diagnose the problem, but it was ultimately resolved and did not significantly impact our visit. At checkout, we were deeply touched to receive a handwritten note apologizing for the inconvenience and thanking us for choosing to stay there. That personal gesture spoke volumes about how much the staff genuinely care about their guests. In a world where customer service is often impersonal, this thoughtful act left a lasting impression. Because of the comfortable accommodations and the exceptional care shown by the staff, I can confidently say I have found my place to stay in Kyoto. The next time I’m in the city—and every time after that—this will be my first choice.

Loved this hotel! We stayed with two small kids in the peak heat of July and the AC space was great! The staff was always warm and helpful! Highly recommend to anybody traveling to Kyoto with kids!