Great communication and the door code worked seamlessly. The home was spotlessly clean and felt so welcoming with the fully equipped kitchen, bathroom and bedrooms.

The only suggestion, and it is minor, is to mention that the walk to town is uphill all the way back on a narrow road..... handy to know in advance; and if there could be one over-door hanging hook rack to hang towels. BUT such minor points as this was all non-essential and our stay was AMAZING

清潔感があって過ごしやすい室内でした！料理器具もたくさんあって料理もできて楽しかったです！

虫がやっぱり多いので蚊取り線香などが常備してあると嬉しいなって思います

自然を感じることができ、設備など綺麗だった

使い方がわからない点がちょっとあった

The accommodation itself is great - large and comfortable and in the middle of very picturesque countryside. It was clean and well equipped.

The issue was that it was up an extremely steep hill, which was not possible to walk up in the heat (or probably otherwise) even with a decent level of fitness, and certainly not with suitcases. We travelled by train and had no idea it was so hard to get to without relying on taxis. We wrote to the hosts in advance asking if they could arrange a taxi for us to get there from the station and they not only said they weren't able to, they quite rudely suggested we might like to stay somewhere else if we were unhappy. A great choice if you are driving a car, but otherwise not ideal. We stopped on a trip around Japan with four school-aged children so we ended up spending a lot on taxis. It's pretty expensive for somewhere so far away from the centre of Hakone. Also - a note in the fridge saying that you can have a free drink for a 10/10 review isn't great.