Kuromon Crystal Hotel

The WiFi is excellent. Love the free slippers and amenities at the beginning (no refill throughout the stay). Staffs are lovely and there are two elevators, which makes it fast to move from our room to the lobby. Love the free candies at the entrance as well.

I had an extra charge when I arrived, even though it was mentioned on booking.com that I won’t get any extra charge. I was between 1300¥ and 2000¥ per room. I am currently disputing these fees and still didn’t get any answer. There are no room cleaning except if you leave your card at the entrance. You have to ask at the front lobby for clean towel, which defeats the purpose of the extra fees charged. The bed sheet were too warm and it felt humid while sleeping.

Great little hotel in Osaka. Super central. I arrived early and they let me in immediately. The room was super comfy and I got a very nice night of sleep. It was quiet and clean. Good value for money.

Nothing

Clean and tidy, well kept

Nothing I didn’t like

The air conditioner is very dirty and has mold Some hair under the bed sheet Require guest to leave key card in front desktop for house keeping