Zhangjiajie Waterfront Huajian Inn -Tianmen National Forest Park & Avator Mountin, Free Pick-up & Laundry, Tour & Ticket Service, English Customer Service

Everything. The staff were amazing. Couldnt have been more helpful from pick up at the airport to the moment we left..They arranged the tickets and taxis for out stay, even providing waterproofs. The breakfast was just the right size for British appetites. The room was lovely, clean and spacious. Brilliant nights sleep. Lots of advise given, so follow it, we ended up at the train station way too early as we didnt listen. The hosts however got up early to provide breakfast and made sure we were in the right place. Around the hotel back from the river is a lovely local shopping street. Massage, food, supplies. The walk along the river was lovely. Wish we had stopped longer. Definetly take advice from hosts stay at least 3 days. Go to the mountains and gorge but also 73 towers and fairy fox.

Nothing.

What a pleasure to stay here. We had a beautiful room with an exceptional view of the river. The location is great, so easy to get Didi and to move around the city and elsewhere. Stay here you will not be disappointed. The Managment facilitated all our bookings for our activities and so much more. They made our trip so memorable I wish them all the success in the world. This Inn is so authentic and well equipped you will not be disappointed, highly recommended ❤️

Nothing at all it was exceptional

Everything in this hotel was perfect

Nada everything is good

Staff was super great. Both were very friendly and kind with itineraries for our trip. Rooms were big and spacious and very well decorated.

Unfortunately the kindness of the staff does not heat the room. Our room was in the 5th floor and it was very cold during the 3 nights. This has been reported to the staff and instead of getting a heater or a blanket we got heat patches for muscle recovery (still dont understand what we should have done with it). Besides the cold in the room the toilet of our bathroom got cloghed due to the old piping of the building, and we couldnt use it for a night and morning. Also this has been reported in the evening and we were said that only on the next day it could be fixed - so we had to spend 14 hours with the toilet in that state.