1 Bedroom x 1 Bath Suite in Malvern, PA

Overall very clean, basic provisions but lacking attention to details. TV didn’t work and I asked twice for it to be fixed but it wasn’t.

The shower curtain was moldy. My boyfriend went and told the staff and they apologized profusely and gave him a new one. The carpet was not vacuumed that well. I wish we could have just borrowed a vacuum. The place needs a thorough clean including walls, door and cabinets. Something was smeared on the inside of the bathroom molding and looked like the door hadn't been wiped on that side in a year. The cabinets in the kitchen were sticky with grease. The furniture needs to be pulled out and cleaned behind. All these things are every 4-6 month things to be done. I understand that once you are there they don't clean until you go but I was not impressed with the initial cleaning. I did not complain. I had other things I needed to take care of rather than clear out of the place for a few hours. Any contact with the staff was friendly and helpful. I'm sure they would have cleaned the place again if I would have complained.

We had a great stay close to good food location would definitely stay again

We found a dirty towel on the floor of the bedroom. The tub drain valve would not close; therefore, unable to take a bath. There was no hair dryer to use. When we would turn the temperature up it felt colder instead of warmer. Malvern was nice and the surrounding area was beautiful. The floor plan on the listing did not match the floor plan of the unit we were assigned to stay in. I felt communication with the owner prior to our stay was great.