Dalkeith Phoenix Aparthotel Ltd

Location and price was good for us. We just needed a bed for the nights we were in Dalkeith.

Communication could have been better. I had to ask for a receipt for my payment and this took some time to arrive by email. Telephone manner needs work but person we spoke to was helpful.

Clean and secure rooms

Heating on a timer so room really cold in the mornings. The pub next door has live music on a Friday night which was quite noisy and also people leaving the pub made a noise.

The place is well located making it easy to access the city center with buses available nearby. The beds were also very comfortable having booked it for my parents, they enjoyed the comfort of the beds, making their stay lovely. In as much as there are no cooking amenities which they make you aware of, they provided a microwave, fridge and kettle making it great when warming take-out food and also preparing coffee and tea in house. Overall, it's a great place.

Nothing, the place was good. The only thing worth noting is, it may be good to get food closer while in the city center as there are limited places nearby and some close quite early but with the close proximity to the city center, it makes it easily accessible.

Was clean

, but was so noisy, there were no shampoo in the bathroom