Steel Tower Borjomi

Останавливались в данном отеле на одну ночь, по пути из Батуми в Тбилиси конечно же решили посмотреть знаменитый Боржоми. Отель произвел только положительное впечатление, он новый, чистый и уютный. Персонал очень вежливый и приветливый. Очень вкусный кофе в лобби. До источников минеральной воды минут 15-20 пешком.

В душевой кабине не было полочек под шампуни и т.д. что не очень удобно. Но об этом неудобстве я сообщил при выселении и персонал сразу же прислушался и обещал исправить недочеты. Отель ведь новый и мелкие нюансы еще исправляются.

Exemplary personnel - always friendly and helpful. Complimentary bottle of wine on arrival and water on departure. The room was well-equipped, bed very comfortable. Hotel only 9 months old. Impressive breakfast- lots of georgian food items. Hotel doesn't have a restaurant-a pity but nearby are possibilities. Easy to park in the nearby streets- no Hotel car park.

A room with a river view also includes a very busy main road between the hotel and river, didn't disturb us but light sleepers take note-ask for a rear facing room.

الفندق نظيف لدرجه خياليه دورات المياه راقيه والافطار رائع وطاقم الفندق يشعرك كأنك العميل الأهم راقين ومضيافين جلست فيه 4 ايام انصح وبشده بتروح بورجومي اخذه وادعيلي ملاحظه الفندق صغير الحجم لكنه كبيييير في جميع معايير الفندقه انا ماأدري متى دخل الخدمه لكنه جدييد كأني اول من سكن فيه

لاشئ

The breakfast was outstanding Our room was big after our expensive upgrade but cool and very comfortable. The hotel is new so very clean and slick. Free local wine on arrival and free water. Room cleaned with new towels each day.

The double room we booked was not inexpensive to avoid a small space. We paid more than the rest of our holiday for some comfort. We arrived and the room was way too small. We couldn't put a suitcase on the floor to open it. No storage space and view of a hotel at the back. It was too late to cancel for a refund so I asked for a bigger room upgrade. We got a suite on the 6th floor with a view of the park from the huge windows. I paid the extra in a panic about needing a bigger room and presumed that it wouldn't be too much more money. I later checked and it was more expensive to upgrade than we paid for the original room ! I was told this was a booking.com algorithm because it was weekend and last minute change. The original room was booked a week in advance. So obviously very annoyed and upset. Equivalent of £185 a night ! For that you expect luxury .. especially in Georgia! Instead ... No Storage space at all so we couldnt unpack even in the bigger room. Tiny balcony which we didnt use as the traffic was so noisy. No nice bathroom kits with shower cap etc. Thin slippers but no robes. Thin small towels. Only mirror in the bathroom. I had to kneel on the toilet to put my makeup on! No pictures, no frills, no milk to make coffee and tea even though there was a kettle and fridge. No gentle lighting options just off and on. No bar or lounge area downstairs. Very bizarre hotel pretending to be luxury but failing.