Millennium Hotel Knickerbocker Chicago

The staff they at The Hotel was extremely friendly and professional. Stayed at the Drake three weeks earlier and had a completely different experience. This hotel has it just right, extremely responsive and friendly from guest services picking up the phone to all the white stuff for breakfast or late night drinks. You could tell they were genuinely happy to be there which makes you as a guest feel right at home.

As a historical hotel, there are many features that could be highlighted, but the decor in the main lobby just seems to be muted. But number one dislike of The Hotel is the small bar in the lobby surrounded by large open spaces. If an investment was made to remodel the lobby and incorporate a historical themed large bar, they would knock it out of the park as their competition across the street has a bat cave for their historical bar instead of offering drinks in their beautiful, second floor lobby. The millennium has the advantage of light and bright first floor lobby with easy access to a bar. Well, the facility was definitely clean. We felt like a couple extra pieces of furniture in the hotel room would have been nice. Our room had a random chair with no purposeful place. We moved it to the other side of the room and would’ve loved a small table next to it. Loved the artwork in the room!!

Location

Carpet was dirty, front desk staff not helpful

Location

The breaks fast voucher that I was given that only allowed you a quite poor English Breakfast. I wish they were more transparent with that while making the booking.

Big roomie bathroom and bedroom. Space to walk around for two people without feeling cramped.

Cafe very overpriced. Not a good value for a convenience meal.