SureStay Hotel by Best Western Kemptville

Staff was very friendly and polite! Check-in very easy. Overall infrastructure ok. Bedroom has the minimum expected. Bathroom exceptionnaly clean. There was a dog with the guests in the room next door, and we didn't hear them at all at night, so we want to highlight that we appreciate how smoothly it sent, and that the accommodations allow for dogs.

We stayed less than 24 hours and saw 3 spiders in our room. Sheets and blankets on the bed were so thin and light that it felt like sleeping with no blanket at all. We are always disapointed to get single-use items provided, like the plastic glass for water in the bathroom. Guests were respectful during sleeping hours, which is fortunate because you can hear everything. But don't try to go to bed early of sleep-in late in the morning, it's too noisy. All the review were criticizing the breakfast, so we had very low expectations on that. Considering our low expectations, breakfast was indeed minimalist but ok, so it met our needs.

The front staff were very helpful!!!

Clean and good location

Dated exterior and minimal breakfast

It was clean

Thre tv didn't work,the sliding glass door didn't work properly. The continental breakfast was a joke.