Encore Suites by Service Plus Inns

The rooms were clean. It was quiet and the location was awesome.

Didn’t have a swimming pool

The location to the hospital. Very clean, amazing staff & breakfast was excellent. Our favourite place to stay in Grande Prairie

N/A

Staff were very helpful.

It was a trial to turn off the air conditioning. There weren’t instructions on how to do that.

I've stayed here a few times this year. The first time was great, the room was clean, and the bed was comfy. I thought I had found the spot to stay for all my visits. The second time, the room was clean, and the bed was not comfy. Severely overused bed, huge dip in the center, and lumpy. Hoped it was a fluke since the hotel was packed. This time.. dirty shower with clumps of someone's hair left behind, thermostat didn't change temps unless you mashed buttons - even after "it was fixed" and the bed was so uncomfortable I couldn't stay asleep. I won't stay here again after this last visit as I hoped the second was a fluke due to it being so busy - but this time the hotel was not busy at all.