Pomeroy Hotel & Conference Centre

How clean everything was and how kind the staff was

I loved it !

When staying with the included breakfast, the dining experience was elevated compared to other hotel chains. Where other chains feel more like a mall cafeteria where there is a rushed feeling to the dining experience, the Pomeroy has a proper dining room. The food is also better quality. We were able to enjoy our breakfast as a family. We also liked how central the hotel location was. We had to be west of Grand Prairie and North of Grand Prairie. The location was ideal for this. Easy access to shopping and other restaurants was very convenient. The pool area was nice, not elaborate but was ok for the short amount of time we had to swim. The staff were exceptional. Not only friendly, but very competent and fast. They answered our questions and provided help and services professionally. Top notch!

We had minor issue with the room with burnt out lightbulbs. The maintenance team did a great job of fixing the problem while we were out during the day. The hot tub was cooler than ideal. The exterior setting and parking lot seem a bit run down.

We booked this hotel for a short break and really enjoyed it. The room had plenty of space, and the bed was comfortable

Breakfast was great

Noise both night and the second night kids on 4 th floor running around slamming doors etc , also someone drunk on 3rd floor yelling banging to find their room. I call the office no answering service and no one answered the phone