Delta Hotels by Marriott Bristol

The property only having one elevator is not a good idea when your facility is full and housekeeping uses it as well.

Location was nice. It was nice to have a bar and restaurant on the premises. Staff was very pleasant.

The room was clean, and the beds were very comfortable... firm with a relaxed top. Water pressure in the shower was great.

The building was not safe. Of two public elevators in this ten story building, only one was working. The other bore a sign saying it would be fixed when repair crew was available. In the morning, the sole elevator was not enough. We decided to take the stairs to the lobby ... only to find that the stairway led to an outside door marked "emergency exit only". With no other option, we left through that door. There was no clear path the front of the building. The automatic sliding glass back door let us inside a foyer, but the inside automatic sliding glass door had a sign saying it was "not working". For both check in and check out, the staff members were terse. The best we got when we suggested adding signs on the stairway doors that there was no interior exit to the lobby, the woman at the desk said she'd leave a note for the manager.

Most of the staff was friendly. I liked the updated lobby

I didn’t like that our king suite looked so basic. I was expecting a little bit more for the price difference we paid also the elevators didn’t work and had to hike up 10 flights of stairs. Could definitely use an elevator upgrade the elevator kind of smelled and was really sketchy our TVs also did not work. We asked the front desk to fix it. It never got fixed. Also, if you don’t read the sign at the front desk then you’ll never know that room maintenance is only upon request and we didn’t know our whole stay until checking out. stayed for six days so it got pretty messy. Which is not on them, but I feel like the person checking people into the hotel. Should maybe mention that.

The room was not clean and the bathroom had hair and mold

Dirty