Courtyard by Marriott Kalamazoo Portage

Clean and location

There’s nothing to not like . Nice people and a clean Hotel.

I liked the location and the staff. My third party reservation never got there but they made every effort to get us a room and they were super friendly about it.

We had a king room with a couch. The location of the TV was very awkward to watch from the bed. Also I did not like that it was a Starbucks bistro for breakfast. I did not realize it was not a free breakfast and Starbucks is super expensive.

Close to everything we needed. It was clean. Friendly staff.

We booked this hotel strictly for the restaurant in the lobby and for the pool/ hot tub for my son. The restaurant wasn’t open on a Saturday night so we had to leave in the bad weather to go get dinner and planned to use the hot tub/ pool area Sunday morning before our noon check out time, the pool was closed for “cleaning” until after 1PM. When it was closed all night long so they had time to clean it then, So we only got to use it for the one day and not two when we paid strictly for these. That’s the reason why MOST families book hotels..

There was no hot water in the shower at 4AM. While pleasant, the facility seemed to be understaffed.