Club Wyndham Ballarat, Trademark Collection by Wyndham

very beautiful nice and cozy

none

Very comfortable & quiet, fantastic friendly & helpful staff.

A cafe or restaurant would be fantastic however there is a cafe bar in reception for coffees.

The staff are lovely and down to earth! The facilities are also great and a unique experience

Nil

Beautiful property with history worth visiting. Walking through the hallways felt like walking through a story. The rooms were great, sufficient amenities in the kitchen and rooms. Staff were helpful and approachable.

- We were assigned second level room, which is climbing two flights of stairs (no lift) with our luggages and holding our young children's hands or carrying them (1.5 and 6 years old). It was very inconvenient for the 3 days going up and down. - Sound proofing was not good, we had to endure listening to neighbour's TV through the night in our bedroom. - Even though we booked for both rooms with ensuite bathrooms, one of the showers heads was not working, hence we still had to shower with one bathroom for four people. - To access the shower, you have to climb two steps to get in, which is difficult and a bit of a hazard for young children. - Hand wash was affixed to the mirror, which was too high for our 6 year old to access it on her own. - Carpark was far from the rooms, it was a few minutes walk just to get back and forth. - Biggest disappointment was the heated indoor pool (most important reason why we booked the place) as it was way too cold for any of us to swim in. Children were shivering and lips turning blue in just 5 minutes. We had to leave the pool which was a big bummer for the children as they were looking forward to it.