Element by Marriott Bali Ubud

Location and amenities available

Have insect repellants around the property

Clean room, very friendly staff, great breakfast and nice swimming pool

Nothing

Had ironing board, was very clean, had variety of channels on smart tv, gave ample bottled water.

Nothinf

What I loved most was the wonderful staff and the effort they made to make our stay feel special. Everyone was incredibly friendly, welcoming and helpful, and the service was always quick and attentive. I especially appreciated how the hotel created memorable experiences for guests in the evenings. Every night or every second night, there seemed to be something special happening — from fire dancing and gathering around the fire pit to roast marshmallows, to live singers and music. These thoughtful touches created such a lovely atmosphere and made the stay feel like more than just staying at a hotel. The food was also very good, and overall I felt that the staff genuinely cared about creating a warm and enjoyable experience for their guests. Those special evenings are something I will particularly remember.

The only thing I didn’t particularly like was that the bins in both the bathroom and the room did not have lids. From a hygiene perspective, especially in the bathroom, I personally feel that closed bins are much more appropriate. I would really appreciate seeing bins with lids and foot pedals, so they can be opened without having to touch them. It is a very small detail, but I believe it would improve the overall hygiene and comfort of the room. Apart from this, I really had no other concerns with my stay.