11 on Kajeng

The property was an oasis of calm and tranquility in a beautiful setting. The staff were lovely, very discreet and respectful and the rooms were immaculate. Set back just a 5 minute walk from the bustling main road of Ubud, along a lane full of market stalls and cafes, the property was perfectly situated and yet lovely and quiet. The rice terraces found close by, literally the start of which was a 5 minute walk from the property, are a must visit with stunning scenery and handful of cafes along the way to sit and watch the workers tending the terraces.

Nothing

Putu and her team were excellent, they were extremely helpful, polite and friendly. Nothing was too much, in fact they always went the 'extra mile', probably the best customer service we have had at a hotel. The location was superb, 5 min walk into Ubud centre one way, 4 minutes into picturesque rice terraces the other way, where we went for early morning walks because it was so peaceful and beautiful. The hotel is in a very quiet location as well.

Not applicable.

In the deluxe sunset villa and it was amazing. Private pool with a koi carp pond, outdoor shower and bath and very comfy bed. Very elegant.

Breakfast service, exceptionally helpful, friendly staff, help in obtaining an item from a local pharmacy.

Lighting in room and especially the bathroom could have been brighter. Location was challenging because the hotel does not front a road where one can be picked up or dropped off easily.